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Resume

Recent Summarized Work
Experience

2024 - Present

Data Strategy Manager

Center for Child Protection — Austin, TX

  • Led data & strategy initiatives across integrations, audits, cleanups, and feature launches. improving efficiency across all departments.

  • Built BI dashboards & reports in Power BI and Excel, standardizing strategic reporting for long-term use.

  • Created segmented audience lists for appeals and monthly newsletters, resulting in a 22% increase in re-engagement from donors who had not given in over 3 years and a 13% increase in donor retention. Successfully converted one-time donors to second gifts, improving long-term engagement potential.

  • Delivered actionable insights to executives and board members from donor, volunteer, and engagement data.

  • Increased donor giving by 5% in Q1 through targeted reporting and segment analysis.

  • ​Established data governance with policies, a data dictionary, and business process models.

  • Owned CRM and database strategy, improving cross-departmental efficiency and data reliability.

  • Presented actionable insights to stakeholders, driving strategic decisions and priorities.

  • Implemented data strategies with stakeholders, aligning systems with business needs.

  • Implemented integrations & automation using Open API, Zapier, and native CRM tools.

  • Modernized reporting systems by building reusable templates.

  • Directed projects & campaigns including appeals, volunteer tracking, and campaign restructuring.

  • Trained staff & led cross-department collaboration as the primary point of contact for data strategy.

Core Tools & Technologies: Sigma, Power BI, Excel, Virtuous CRM, Zapier, Open API, SQL, Python, SharePoint, Monday

2023 - 2024

Leasing Consultant

Cushman & Wakefield — Austin, TX

  • Increased occupancy rates by up to 7% over budget through strategic outreach, marketing initiatives, and resident engagement.

  • Enhanced resident satisfaction by fostering relationships, resolving issues promptly, and improving retention metrics.

  • Oversaw property maintenance and pest control, ensuring health, safety, and comfort; reduced pest issues by 65%.

  • Analyzed metrics and produced actionable reports for management, driving data-informed occupancy and retention strategies.

  • Managed events & marketing campaigns to boost community engagement and brand visibility.

  • Financial and record-keeping oversight: Maintained accurate ledgers, processed collections, and implemented a more efficient CRM system.

Core Tools & Technologies: Knock, RealPage, Excel, Yardi, Canvas, Microsoft

2023 - 2023

Production Associate – Dispatch

Tesla — Austin, TX

  • Coordinated production schedules and dispatch activities to ensure smooth, timely operations and maximize productivity.

  • Facilitated cross-team communication between production, maintenance, and management for efficient workflow and issue resolution.

  • Proactively resolved operational issues, minimizing delays and maintaining uninterrupted production flow.

  • Trained and evaluated staff at the sealing station, improving performance and adherence to quality standards.

Core Tools & Technologies: Teams, Excel, Quality Control Processes

2023 - 2023

Social Media & Client Relations Manager

ROAM Homegrown — Austin, TX (Contract)

  • Managed social media channels and optimized engagement using analytics and performance metrics.

  • Developed and executed marketing strategies aligned with business goals, boosting brand visibility and conversion rates.

  • Maintained client data and CRM records, enabling data-driven decision-making and efficient client management.

  • Conducted market research and competitive analysis to identify opportunities and inform strategic campaigns.

  • Created consistent brand messaging across digital platforms, enhancing brand recognition and loyalty.

Core Tools & Technologies: Social Media Platforms, HubSpot, Asana, Monday, Excel, PowerPoint, Canva, Google Analytics, Meta Analytics

Education

2025 - 2026

Bachelor of Business Administration -
Management Information Systems, Business Analytics

Stem Designated, and AACSB accredited

2025 - 2026

Certification - Data Analytics

Lamar University

2021 - 2023

Associates - General Studies

Skills
& Expertise

Technical Skills

  • Python: Data cleaning, analysis, clustering, basic machine learning, visualization

  • R: Statistical analysis, data exploration, clustering, reporting

  • SQL: Queries, relational database design, data extraction and manipulation

  • Excel: Advanced formulas, pivot tables, dashboards, data organization

  • Microsoft Access: Database creation, forms, queries, reports

  • CRM Systems: Virtuous, RaiseDonors, VOMO, Knock, Yardi — database management and reporting

  • Data Management: Cleaning, validation, standardization, and integration

  • Business Intelligence & Reporting: Dashboard creation, report automation, Power BI

  • Process Documentation & Workflow Mapping: Designing scalable processes and standard operating procedures

  • Tools & Platforms: Sigma, Zapier integrations, Open API integrations, Tableau, Excel, Python (basic if applicable), Data 

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Professional Skills

  • Data Analysis & Interpretation

  • Business Intelligence & Dashboarding

  • Statistical Analysis & Reporting

  • Data Cleaning, Validation & Standardization

  • SQL & Database Management

  • Process Improvement & Workflow Optimization

  • CRM Management & Data Strategy

  • Cross-Functional Collaboration

  • Strategic Decision Support

  • Automation & Integration (Zapier, Open API, BI Tools)

  • Critical Thinking & Problem-Solving

  • Project Management & Time Prioritization

Relevant Course Work

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  • MISY 3321 – Spreadsheets for Business Analytics
    Developing advanced Excel analytics, data modeling, and spreadsheet-based decision support.

  • MISY 3380 – Database Programming 
    Hands-on SQL database development and programming techniques.

  • MISY 3390 – Data Mining & Machine Learning 
    Predictive modeling, clustering, and applied machine learning using real datasets.

  • MISY 4380 – IS Development 
    Systems development, business analysis, and solution implementation techniques.

  • MISY 3330 – Database Design 
    Advanced relational database design and entity-relationship modeling.

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